Help Center

Need help?

We are happy to help with story access, learning questions, technical bugs, or partnership requests.

Best way to reach us

Email [email protected] and include:

• the page or feature you were using
• what you expected to happen
• what actually happened
• your device and browser if the issue is technical

Common topics

• Story recommendations for ages 4–8
• Questions from parents and teachers
• Feedback on language-learning or reading experiences
• Bug reports and accessibility concerns

Response expectations

We aim to reply as quickly as we can during normal working days.